Bilingual Family Service Advisor - Miami Memorial Park / graceland north

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Miami, FL

Job description

Applicants must be willing to commute to Coral Gables, Florida to be considered for this position.

Full time job as an Inside Sales Representative for Graceland Memorial Park North in Miami, FL. This position provides customer service for families during their time of need. The successful candidate will have professional communication skills, sales experience, and passion for people.

You’ll help families and their loved ones create the ultimate celebration of life. With vision and compassion, you’ll provide the most meaningful and necessary gift anyone could receive – helping families plan for their future by creating a clear road map to having their wishes honored. With more and more families electing to pre-plan and pre-pay their funeral and cemetery arrangements, you will see a long-term career ahead of you that will never be replaced by technology or automation. This is a people business and it always will be.

Many Career Paths, One Journey

NSMG has a nationwide footprint, with over 85 locations spanning all time zones in the continental US, including Hawaii. So, if you’re a future leader looking for realistic career advancement opportunities and the stability and plan to get you there: We've got you.

Give yourself a raise in 2020. Your purpose starts here - Apply today.

Experience requirements
2+ years of sales experience
• Bilingual
• Desire to help others and earn a competitive income
• Ability to build and maintain good relationships within the community
• High level of integrity, empathy and passion
• Great communication, customer service and people skills
• Ability to work well as part of a team and independently
• Ability to generate sales through prospecting and cold calling
• Creative, outgoing and energetic
• Valid driver's license
• Answer customer questions about products, prices, and availability
• Contact new or existing customers to discuss how specific products or services can meet their needs
• Complete paperwork neatly and accurately, including all interment verification procedure
• Answer inquiries about products and services for both pre-need planning and at-need preparation
• Call and confirm all arrival times for current day memorial services
• Set up meetings with clients to help review potential services
• Explain all options of pre-need property, merchandise and services to families